Netvoip/Nexphone Reseller guidance for Operator Number Portability in the Swiss telephony network.
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As required by ComCom Regulations, telecommunications service providers (TSPs) in Switzerland must offer their subscribers the option of retaining the same telephone number should they wish to change telecommunications service provider (Operator Number Portability).
This netvoip/Nexphone Reseller guidance explains the process of Number Portability for telephone services, based on the fixed network (ISDN/PSTN/VoIP/DDI) within the Swiss telecommunications network as regulated in Teldas Operator Number Portability (ONP) Document for Implementation.
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For port out requests we have an appropriate bilateral agreement for not sending the PoA at every workorder for Connection Type PSTN/ISDN with below NRPNs. When a PoA is needed the POA must be provided by the Recipient service provider within 4 working hours upon request. Please contact the netvoip/Nexphone Support team to request a PoA when needed.
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| # | Description | Reseller Portal | ||
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| 1 | Open Number Portings > Erronous > Edit the failed Workorder |
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| 2 | Check Error message of failed number port request. Porting request data (except of phone numbers) can be modified and request can be resent (Retry last Action).
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2.3 Workorder Accepted (Port in)
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| # | Description | Reseller Portal | ||
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| 1 | Click on Cancel Transfer.
A Workorder Represent cannot be made after a Cancel Order. Only a completely new Workorder can follow after cancel. |
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| Info |
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It is not possible to handle a workorder that has fallen into Timeout via the Reseller Portal. Please contact the netvoip/Nexphone Support team to handle a Workorder in status Timeout. |
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